Terms & Conditions
Welcome to The House of Dori. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
Handmade Nature of Products
All products at The House of Dori are 100% handmade. Minor variations in color, size, shape, texture, or pattern are natural characteristics of handcrafted items and should not be considered defects. Each piece is individually crafted by skilled women artisans, making every product unique.
Order Processing & Delivery
- Order Processing Time: 10–14 business days
- Estimated Delivery Time: 20–25 business days
Delivery timelines are approximate and may vary due to order volume, festive seasons, customization requirements, or courier partner delays.
Pricing & Payments
- All prices listed on the website are final and inclusive of applicable taxes unless stated otherwise.
- Prices may be updated at any time without prior notice.
- Full payment must be completed before order processing begins.
Returns, Exchanges & Cancellations
Please refer to our Return Policy, Exchange Policy, and Cancellation Policy pages for complete details.
Custom Orders
Customized products including personalized designs, colors, or sizes are non-returnable, non-exchangeable, and non-cancellable once the order has been confirmed.
Use of Website Content
All images, designs, text, graphics, and content available on this website are the exclusive property of The House of Dori. Unauthorized copying, reproduction, distribution, or use of any content without prior written permission is strictly prohibited.
Limitation of Liability
- Delays caused by courier or logistics partners
- Minor color variations due to screen resolution or lighting differences
- Incorrect shipping information provided by the customer
- Damage caused due to improper use, care, or handling after delivery
Contact Information
For any questions or support, please contact us at:
support@thehouseofdori.com
